Returns & Exchanges
A returned item sitting unprocessed in the back of the warehouse is inventory that should already be back for sale. We build the returns system that restocks automatically.
What we build
- Self-service return requests: Customers initiate returns without a support ticket.
- Automated restocking: Approved returns added back to sellable inventory automatically.
- Exchange processing: Size and style exchanges processed without a manual reorder.
- Return analytics: Return reasons tracked to flag recurring product issues.
Implementation scope
Returns connect to inventory, so restocked units are available for sale the moment a return is approved.